Shipping
Where do you ship to?
“We proudly ship our candles anywhere in the United States.”
How long will my order take?
“Orders are typically processed and shipped within 7–14 business days. We appreciate your patience in case of any delays.”
How do I ship my order back to you?
“We do not accept returns or exchanges at this time. Please contact us if you have any concerns about your order.”
Returns
Return policy
“All sales are final. We do not accept returns or exchanges.”
When I receive my Refund?
“All sales are final; refunds are not available.”
What is your Exchange Policy?
“We do not offer exchanges. As a thank you, customers can receive a 10–20% discount on their next order.”
Additional Info
Candle Care
“Trim the wick to ¼ inch before each burn. Keep candles away from drafts, children, and pets. Burn for 2–4 hours at a time for best results.”
Our Certificates
“Aligned and Rooted Candle Co. is a registered LLC.”
Another question
“All candles are handmade with care. Please follow candle care instructions for safe use. We do not accept returns or exchanges. "By placing an order, you agree to our policies. "Our candles are made with Coconut soy wax which contain a small amount of paraffin and fragrance oils. Not intended for ingestion. Use the caution if you have allergies.